Frequently asked questions
Everything you need to know before and after your order. Reach out any time if a question isn't answered here
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
Every order is dispatched with care and tracked door to door. You'll receive full details the moment your piece ships; delivery timelines vary by destination.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Ask us a question
To help us help you, just fill out the form as best as you can (with the email used for your order) The more detail you share, the better we can serve you.
And if you need to include an attachment, contact us at support@vastraglobalstudio.com
For additional information on how to reach us, please see our FAQs